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FAQ

A collection of 4 posts
FAQ

Does eye tracking work in children?

While our algorithms are compatible with children, keep in mind that children under 14 might have difficulties following the calibration instructions. This means that eye tracking data might be less accurate for this age group. Also keep in mind that children under the age of 18 are not allowed to
20 Apr 2023
FAQ

Where is my data stored?

All customer data, including stimuli and participant results, is stored in the European Union. Our infrastructure is hosted by Nefos in The Netherlands and Hetzner in Germany and Finland. While our static websites are hosted by the American company CloudFlare, no customer data is transmitted to them at any time.
18 Apr 2023
FAQ

How does it compare with mouse tracking?

Mouse tracking is often used to check what parts of a website or product were seen as it is assumed to correlate with eye position. Contrary to popular belief, mouse position only has a 22% correlation with gaze and there is no correlation between mouse and eye movements at all!
18 Apr 2023 1 min read
FAQ

What does "test type" mean?

When creating a new test, one of the first choices you have to make is the "type" of the test. In this article we'll introduce the three main types of tests: Designer, Analyze videos only, and API. Before going into detail it is important to realize
18 Apr 2023 1 min read
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